Thank you for choosing us for your digital marketing needs. We prioritize your satisfaction and strive to deliver top-quality services. If you're not satisfied, our Refund Policy outlines when refunds may be issued.
Eligibility for Refunds:
- Refund requests must be submitted within 30 days of purchase.
- Services must not be fully used or completed.
- Dissatisfaction must be due to proven performance issues or non-delivery of agreed services.
Non-Refundable Services:
- Services fully delivered.
- One-time consultations.
- Third-party costs or client-side delays.
Refund Process:
1. Request: Submit a written request within 30 days with order details and reasons for the refund.
2. Evaluation: We'll review your request within 7 business days and may ask for additional information.
3. Decision: Refunds are processed within 10 business days if criteria are met.
Partial Refunds:
May be issued based on work completed at our discretion.
Exclusions from Refunds:
- Dislikes unrelated to quality or scope.
- Change of mind after work starts.
- Outcomes beyond agreed deliverables unless guaranteed in writing.
Policy Amendments:
We reserve the right to modify this policy at any time, with notifications of significant changes.
For questions, please contact us. Thank you for trusting us.